Services
Free wifi and mobile charching
To access the free wifi, activate your device, look for the “Museo Thyssen Free” signal and fill in a registry. The service lasts for 4 hours.
Customers of the cafeteria can charge their mobile devices on request.
Cloakroom
- Free service. Tipping is not allowed.
- Luggage deposit on presentation of the museum ticket valid for the same day. No luggage is accepted on Mondays.
- Bags, small rucksacks and/or any other small objects may be taken into the museum rooms.
- Objects whose large size and/or weight make them difficult to handle or store are not permitted, plants, food and flags are not allowed.
- The following are available to the public free of charge: cane chairs (only for visits to the permanent collection), prams, wheelchairs and an electric scooter (subject to availability).
Baby feeding room
Request the key to staff security if you may need it because it will be thoroughly disinfected after being used.
Lost property
Please go to the Information Desk.
