App Accessibility

The Museum is committed to ensuring that its Second Canvas Thyssen app is accessible, in compliance with Royal Decree 1112/2018, of 7 September, on the accessibility of the websites and mobile applications of public sector bodies, which transposes Directive (EU) 2016/2102 of the European Parliament and of the Council, of 26 October 2016.

Technical progress and new technologies should be a source of opportunity for the integration of all persons, guaranteeing equal opportunities in access to information. We are working not only to offer the public our online catalogue of works and artists in a metadata-rich digital library, but we are also endeavouring to ensure that it is accessible to all.

Accessibility statement

This accessibility statement applies to the different versions of the Second Canvas Thyssen app: IOS - iOS 10.0 operating system (link) and Android - Android 4.4 Kitkat operating system, or higher, from version 1.01 (link).

Compliance situation

The Second Canvas Thyssen app for mobile devices only partially meets the requirements of Royal Decree 1112/2018, due to the lack of conformity of the aspects described below.

 

Non-accessible content

Current accessibility standard of the site:

The following content is not accessible for the reasons listed below:

 

1. Lack of conformity with Royal Decree 1112/2018

  • Non-text content (open functionality). Some images are not labelled or have a generic textual alternative (requirement nº 11.1.1.1 of the UNE-EN 301549:2019 standard on Non-text content). When the ICT is a non-web app that provides a user interface and is compatible with access to screen-reading assistance products, it should meet the requirements of 1.1.1 Non-text content, laid down in WCAG 2.1 Success Criterion 1.1.1 Non-text Content.
  • Captions (Prerecorded). Some prerecorded videos and audios may not contain captions [requirement nº 11.1.2.2 of UNE-EN 301549:2019 Captions (Prerecorded)]. When the ICT is a non-web app that provides a user interface, it should meet the requirements of 1.2.2 Captions (prerecorded), laid down in WCAG 2.1 Success Criterion 1.2.2 Captions (Prerecorded).
  • Audio description or media alternative (prerecorded). Some prerecorded videos do not have audio description or alternative multimedia content. Requirement nº 11.1.2.3 of UNE-EN 301549:2019 Audio description or media alternative (Prerecorded). When the ICT is a non-web app that provides a user interface and is compatible with access to screen-reading assistance products, it should meet the requirements of 1.2.3 Audio description or media alternative (Prerecorded), laid down in WCAG 2.1 Success Criterion 1.2.3 Audio Description or Media Alternative (Prerecorded).
  • Orientation. The content restricts viewing and use to a single screen orientation, either portrait or landscape, depending on the device, in cases in which these specific orientations cannot be considered essential. When the ICT is a non-web app that provides a user interface, it should meet the requirements of 11.1.3.4 Orientation, laid down in WCAG 2.1 Success Criterion 1.3.4 Orientation.
  • Contrast (minimum). In some screens of the app, the contrast ratio in the text or images may not be at least 4.5:1 [requirement nº 11.1.4.3 of UNE-EN 301549:2019, Minimum Contrast]. When the ICT is a non-web app that provides a user interface, it should meet the requirements of 1.4.3 Contrast (Minimum), laid down in WCAG 2.1 Success Criterion 1.4.3 Contrast (Minimum).
  • Non-text Contrast. In some screens of the app, the contrast of the user interface components and the graphic object may not reach a value of 3:1 with respect to adjacent colours. [Requirement nº 11.1.4.11 of UNE-EN 301549:2019, Non-text Contrast]. When the ICT is a non-web app that provides a user interface, it should meet the requirements of 1.4.11 Non-text Contrast, laid down in WCAG 2.1 Success Criterion 1.4.11 Non-text Contrast.
  • Use of colour. In some screens of the app, the colour is not used as the only visual means of conveying information, indicating an action, eliciting a response or distinguishing a visual element. The requirements of 11.1.4.1 of UNE-EN 301549:2019, Non-text content, should be met. When the ICT is a non-web app that provides a user interface, it should meet the requirements of 1.4.1 Use of colour, laid down in WCAG 2.1 Success Criterion 1.4.1 Use of Colour.
  • Pointer gestures. The app does not offer alternatives to pointer gestures for some of its functions. The requirements of 11.2.5.1. of UNE-EN 301549:2019, Pointer gestures, should be met. When the ICT is a non-web app that provides a user interface, it should meet the requirements laid down in table 11.8., Table 11.8 – Document conformity criteria: pointer gestures. All functions whose operation requires gestures with multiple pointers or path-based gestures can be operated with a single point of contact with the screen without a path-based gesture, unless a gesture with multiple points of contact or a path-based gesture is essential.

NOTE 1. This requirement applies to non-web software that interprets pointer actions (that is, it is not applicable to actions necessary to operate the user agent or assistive technology).

 

NOTE 2. This conformity criterion is identical to conformity criterion 2.4.3 Pointer gestures, laid down in WCAG 2.1 Success Criterion 2.5.1 Pointer Gestures, with the original note in WCAG 2.1 being substituted by Note 1, above.

 

2. Disproportionate burden

Not applicable

 

3. The content does not fall within the scope of applicable legislation

There may be PDF office files and files in other formats published prior to 20 September 2018 which do not fully meet all of the accessibility requirements, although we have endeavoured to ensure that most files do meet such requirements.

There may be third-party content which has not been produced by the Museum and is not under its control, such as office files.

 

There may be prerecorded files published prior to September 2018 which do not fully meet all of the accessibility requirements.

 

Preparation of this accessibility statement

This statement was prepared on 14 September 2021.

The method used for the preparation of the statement was a self-assessment undertaken by the company, The Mad Pixel Factory S.L. / Madpixel. For Android: version 2.2.1.351925010 of the Google LLC Android Accessibility Test app was used. For iOS: the Apple Accessibility Inspector (version 5.0), which forms part of the XCode developer tools package was used.

 

Latest revision of the statement: 14 September 2021.

 

Feedback process

We welcome your feedback on the accessibility of this app. Please contact us via one of the following methods:

  • E-mail: educathyssen@museothyssen.org
  • Postal Address: Museo Nacional Thyssen-Bornemisza. Paseo del Prado 8, 28014 Madrid